RIGHT OF REFUSAL We reserve the right to refuse orders that are suspicious or shipping to locations or countries where it is impossible to resolve payment or delivery issues.
We reserve the right to cancel memberships at any time for any reason such as but not limited to the following: abusive or overly suggestive language, flaming, spamming. . .
SHIPPING : We reserve the right to select the best shipping method. Most domestic orders are now shipped via USPS Priority Mail with the exception of large or very heavy orders. Non-conforming items will be quoted and shipped UPS.
OFFSHORE MAIL : Orders from Alaska, Hawaii, US Virgin Islands, Puerto Rico and APO address will be shipped by Priority Mail.
INTERNATIONAL : All international orders including Canada and Mexico are shipped via International Priority Mail or Air Parcel Post. Please write for a quote before ordering. OR see International Shipping for select quoted items.
EXPEDITED : We do not offer next day or second day shipping except by special request. Generally we cannot ship next day on the day an order is recieved without hand delivering to UPS. There will be an extra $50 charge for this service.
COMMON CARRIER : Shipping on items requiring truck freight must be calculated manually and the entire order quoted separately.
WARRANTY : We warrant all the products we sell but may require at our option to have the damaged or faulty merchandise returned before replacement.
RETURNS : We do not accept returns except under special circumstances or warranty issue. We do not accept returns due to over ordering.
E-MAIL : We will contact the customer by email if there is any problem with the order.
Please use a good email address that you check and use regularly.
Failure to respond to queries will delay processing your order.
PLEASE check your spam folders!